Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility

Railcard holder benefits Refunds & Replacements Renewals Validity Visiting from outside of Great Britain?

Most frequently asked questions

Can I buy a Senior Railcard in advance of my 60th birthday?
A:
If you order online then yes, you can order one up to 14 days in advance of your 60th birthday.

Please note that you cannot buy Railcards in advance of your 60th birthday from rail stations.

Can't find an answer?

If the answer to your question is not in the above or you are having problems purchasing your Railcard, you can contact us

Train Companies

If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you.

If you have any comments about a specific rail journey please contact the train company that provides the service. To find their contact details see the list of Train Operating Companies

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