Frequently Asked Questions?

What happens if I don’t have reception or am offline?

Your Railcard is available in the app, even if you are offline.

However, you will need an internet connection to buy your Railcard or add it to a new device.


Buy online in a few easy steps

1
Create an account
 
2
Add your details
 
3
Prove your
eligibility
 
4
Review and
secure payment